• Achieve personal and professional growth by learning from leaders in the field of Communication Skills training with expertise in business and a solid background in education. Our case-study and role-play methods assure your active involvement Read More
  • What are the gaps and barriers that prevent newcomers from finding good positions in their field of expertise? Inadequate communication skills and lack of Canadian workplace and cultural experience provide the most immediate roadblocks. "A Read More
  • In Canada, the integration of internationally-trained workers into the labour force is a pressing issue. As is the case with other industrialized nations, Canada’s economy faces the challenges of labour shortages, increasing need for skilled Read More
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Communication Skills for Professionals (CSP)

Communication skills gap remains a chief barrier to the professional success and development of Internationally Educated Professionals (IEPs).

What is CSP?

  • A precise assessment and training process that addresses communication skills gaps for IEPs
  • Uses CLBs info, CEFRs info or PSCs info
  • Develops high level, strategic communication skills for success in the Canadian workplace
  • Offers guaranteed success, measurable results
  • Provides on-demand progress/performance reports
  • CSP is available in your business, home or remote location, anywhere in the world!

Sample CSP Content

Communication Skills & Canadian Business Culture
Canadian Language Benchmarks Level 6/7
Business Writing
  • Email Etiquette and Strategy
  • Business Letters and Reports
  • Correspondence Protocols
  • Interrupting
  • Active Listening and Probing
  • Giving and Receiving Advice and Opinions
  • Preparing Presentations
  • Using Effective Voice and Body Language
Canadian Workplace Culture
  • Canadian Business Culture and Etiquette
  • Networking and Small Talk
Telephone Skills
  • Calling and Answering
  • Messages and Voicemail
  • Tone and Attitude
Canadian Language Benchmarks Level 8/9
Business Writing
  • Email Etiquette and Advanced Strategy
  • Reading and Summarizing
  • Giving and Receiving Advice and Opinions
  • Chairing Meetings and Leading Discussions
  • Problem Solving and Group Decision Making
  • Planning a Presentation Considering Audience and Purpose
  • Presenting Complex or Technical Information
Canadian Workplace Culture
  • Conflict (Apologies, Criticism, Complaints)
  • Business Etiquette
  • Management Style
Telephone Skills
  • Messages and Voicemail
  • Tone and Etiquette

Individual Online Coaching Sessions
  • Live one-on-one trainer-led sessions
  • Classes designed to address specific learner needs and workplace issues
  • Sessions incorporate real workplace materials to simulate day to day situations

» Latest News

  • KIOSK CSP signs new agreement with top Mongolian university.
    KIOSK will be offering online programs to students and professionals primarily through the university's E-Institute.  The agreement includes the training of both students and staff of the university as well as corporate partners in Mining, Engineering and Medical fields.  Classes are already under way.

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5460 Yonge Street • Suite 301 • Toronto • Ontario • Canada • M2N 6K7
Tel: 416-913-8131 • Fax: 416-913-8132 • For any inquiries, please contact:
[email protected]